Privacy Policy:
We collect basic information such as your name, email, phone number, and project details only to provide our services and support.We ensure strict confidentiality and delete all client data once the project is finalized. Your data is 100% safe and we never share it with anyone outside our team.
Terms and conditions:
Website Work & Revision Policy
We provide 2–3 minor revisions only.
Clear instructions and content must be provided before starting.
Major changes after work starts or after approval are chargeable.
After delivery, only minor adjustments are free.
Major layout changes or new sections are treated as new work.
Lead Generation Service Policy
We provide high-quality, interested leads.
Your telesales/sales team handles follow-up & conversions.
Conversions depend on your offers, pricing & communication.
Targeting changes may include extra charges.
SEO Service Policy
SEO takes time; results depend on Google indexing & competition.
Do not rush the process; good SEO needs time.
Pressuring the team may delay work.
We aim for long-term and stable results.
AI Video Generation Policy
Client must provide a proper script & full instructions.
AI videos may not be 100% exact, but we try our best.
2 revisions are included.
Major changes after delivery are allowed but chargeable.
New script/style = new project.
Social Media Management Policy
We manage posts, captions, and page activity.
If you change any settings without informing us, issues are not our responsibility.
Unauthorized changes may require paid fixing.
Payment Policy
50% advance before starting.
Remaining 50% after completion.
Refund within 0–3 days = 50% of paid amount.
After 3 days, no refund.
Payment Gateway Policy
We set up and test your payment gateway properly.
After delivery, full access is handed over to you.
Once access is transferred, we are not responsible for payment issues.
Future help is available as paid support.
Support & Maintenance Policy
Website support: 1 month for client-purchased hosting, 2 months if we purchase hosting for you.
Only minor fixes included.
Major changes or third-party issues are paid support.
Content Submission Policy
Client must provide all content on time.
Delays from the client side delay the project.
All client data is private and safe with us.
Only our internal team can access your data.
Project Timeline Policy
Timelines depend on content and approvals.
Urgent changes are not included.
Extra features = extra time.
Communication Policy
We communicate via WhatsApp, email, and calls.
After working hours, support is not guaranteed but we try.
All instructions must be confirmed in writing.
Data & Access Policy
Your login details are safe with us.
After delivery, we remove our access.
Wrong or expired logins may cause delays.
Third-Party Service Policy
We only set up hosting, domain, plugins, etc.
Future issues from third-party tools are not our responsibility.
Support available as paid service.
Thankyou form the side of KBDigitalFly